Shipping policy
Delivery
We ship across the UK and worldwide, bringing Massimo to wherever you are.
UK Shipping
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Standard Delivery: 2–4 working days
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Express Delivery: 1–2 working days
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Free UK delivery on orders over £150
International Shipping
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We ship worldwide.
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Delivery times and rates vary depending on destination.
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Shipping costs will be calculated at checkout.
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Please note: international orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
You’ll receive a confirmation email with tracking information once your order has been dispatched.
Returns
We want you to be completely satisfied with your purchase. If something isn’t right, we make returns simple and straightforward.
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You have 14 days from the delivery date to return your item(s) for a refund or exchange.
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Items must be unworn, unwashed, and in their original condition with tags attached.
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
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For international returns, we recommend using a tracked service.
To request a return, email us at customerservice@massimoclothing.co.uk with your order number and reason for return.
Need help?
📧 customerservice@massimoclothing.co.uk
📲 Or DM us on Instagram: @massimo_clo