Terms of service

Welcome to Massimo. By accessing or using our website, placing an order, or interacting with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Overview

These Terms & Conditions apply to all visitors, customers, and users of www.massimoclothing.co.uk. If you do not agree with any part of these terms, you must not use our website or services.

2. Company Information

Massimo Clothing
Email: customerservice@massimoclothing.co.uk
Instagram: @massimo_clo

3. Product Information

We take great care to display our products as accurately as possible. However:

  • Colours may vary slightly depending on your screen settings

  • All product descriptions, prices, and availability are subject to change at any time without notice

  • We reserve the right to limit quantities or discontinue any product

4. Orders & Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in GBP (£) and include VAT (where applicable).

  • Payment must be made at the time of ordering via our secure checkout system.

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud.

5. Shipping & Delivery

  • We offer domestic and international shipping.

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Once dispatched, you will receive a tracking number.

  • Massimo is not responsible for delivery delays caused by couriers or customs.

For full delivery details, please see our [Delivery & Returns Policy].

6. Returns & Exchanges

  • You may return eligible items within 14 days of receiving your order.

  • Returned items must be in original, unworn condition with tags attached.

  • Return shipping costs are the responsibility of the customer unless the item is faulty.

  • We reserve the right to refuse returns that do not meet our conditions.

Please see our [Delivery & Returns Policy] for full instructions.

7. Intellectual Property

All content on our website — including text, graphics, logos, images, and product designs — is the property of Massimo and protected by intellectual property laws.

You may not reproduce, distribute, or exploit any part of the site without our express written permission.

8. Promotions & Discount Codes

  • Only one discount code may be used per order, unless stated otherwise.

  • Discount codes cannot be applied to past purchases.

  • We reserve the right to withdraw or modify promotions at any time without prior notice.

9. User Conduct

By using our website, you agree not to:

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to our systems or interfere with the website’s operation

  • Use our site for fraudulent or abusive purposes

We reserve the right to restrict or terminate access for users who violate these terms.

10. Limitation of Liability

To the fullest extent permitted by law, Massimo shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

Our total liability for any claim shall not exceed the amount paid by you for the product in question.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

12. Changes to These Terms

We may update these Terms & Conditions at any time. All changes will be effective immediately upon posting on this page. Continued use of our site constitutes your acceptance of the updated terms.

Contact Us

For questions regarding these Terms & Conditions, please contact us:
📧 customerservice@massimoclothing.co.uk